Frequently Asked Questions

The best way to get started is to access the free quote page and fill in the required information. There is a place there to attach your image. That will assure that we have the information we need to give you an accurate quote.

The minimum number of patches that can be ordered is 10 pieces per design size and color, however, there is a considerable savings if you order a higher quantity.

We normally deliver patches within 14 days of the date of the order. If you need them sooner, be sure to let us know.

We have a secure order form that you can use to send your information. We accept Visa, Mastercard, Discover, and American Express.

If you are a government agency or a public school, we can accept a purchase order for an order with a minimum balance of $ 200.00. We can also accept a check as payment, however, we cannot place the order until the check has been received.

We do not charge shipping for any order shipped to a united States address. The only state that we charge sales tax to is Florida, since that is where our corporate office is located.

If you are a government agency or a public school, we can accept a purchase order for an order with a minimum balance of $ 200.00. We can also accept a check as payment, however, we cannot place the order until the check has been received.

We do not charge shipping for any order shipped to a united States address. The only state that we charge sales tax to is Florida, since that is where our corporate office is located.

Remember the old saying that you get what you pay for. Our patches are made with the finest materials and are guaranteed against defects. We have the best customer service in the industry and have an A+ rating with the Better Business Bureau. We are one of the largest providers in the industry.

Yes, we can ship to an APO. There is a small shipping and handling charge to do that.

he background fabric for embroidered patches is a poly-cotton blended twill. The threads are 100% rayon.

When properly applied, the iron on backing is good for approximately 20-30 washings. We recommend a hot cut border if the patches are going to be ironed on.

The tape backing is a peel and stick backing that is excellent for a temporary application, like at a trade show or weekend event. The glue is very adherent. We recommend a hot cut border for patches with tape backing.

Yes, we will have our graphics art department create a full color proof for your review and approval, so that you can see what the patch will look like.

Once you send us the approval to proceed, we will charge your credit card and place the order with our factory.

Due to the inherent nature of patches, they hold absolutely no value for anyone other than the person ordering them. Because of this, we must require payment at the time of the order.

If you have vectored art in an .ai, .eps or .psd file, we would prefer to work with that, however, we can accept most common type of files, such as .jpg, .png, .gif, .doc, .pdf to name a few.

If you do not like the proof that we send you, you can request whatever changes that we need to make and we will gladly revise the proof to your satisfaction. We do not charge for any proofs or revisions.

If you do not like the proof that we send you, you can request whatever changes that we need to make and we will gladly revise the proof to your satisfaction. We do not charge for any proofs or revisions.

We are a multi-million dollar corporation with a reputation of outstanding customer service. We suggest that you check us out with the Better Business Bureau which has assessed us with an A+ rating. You can also call us on the phone and talk to a real person.

We can make your patch any shape that you want by using a hot cut border. Normally, a patches that is round, square, rectangular, triangular, or oval would have a merrowed border.

Yes, we can, however, the minimum size of the patch would depend on the level of detail in the design.

We can make patches up the 15” width or height.